Client care

At AXL BAZAAR we value our customers above all, if you have any questions about a piece regarding sizing, material or any other concerns please feel free to contact us at the email below and we will get back to you as soon as possible. 

Contact us:

Axlbazaar.inquire@gmail.com
Please email us with details describing your query here.

Alternatively feel free to call us

Wednesday till Saturday 10:30 AM - 5 PM
+61 2 9360 0555

Direct message us on Instagram - axlbazaar

Refunds and Returns:

No returns, refunds or exchanges.
With accordance to Australian consumer law you are entitled to a refund or return if the product features a major problem. Please see our returns policies.
We take no responsibility for wear and tear on vintage items after they have been worn due to the nature of vintage clothes/accessories.
If you have an query regarding refunds or returns email us at 
Axlbazaar.inquire@gmail.com

Quality Control:

Each piece that is placed for sale is thoroughly examined, washed and prepared for its new owner. However due to the nature of vintage clothing, some imperfections such as minor snags, holes, discolouration (etc) may be a feature of the clothing, we do not see this as a flaw. This will always be mentioned in the description of each piece. Additionally some pieces may even be mended and repaired this will also be mentioned. 

Shipping:

Our free express shipping in Australia is store wide and we attempt to get you your order as soon as possible. We ship within 1-2 Business days for national and international orders.
If your product hasnt been received within 2 weeks please email us at Axlbazaar.inquire@gmail.com with your order and we will attempt to resolve the issue.